Update task files: client-followup, reddit-monitoring, and add video-editing
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# Client & Invoice Follow-up
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# Client & Invoice Follow-up
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**Goal:** Keep money flowing and clients informed without wasting time on non-ready items.
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**Goal:** Simple calendar-based system to manage client check-ins, reminders, and followups.
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## Core Policy
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**Invoices must be sent AND paid before clients receive their devices back.** No exceptions.
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## Implementation
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Calendar events and reminders handle everything:
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- Set reminder when invoice is sent
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- Set followup event if unpaid after 3 days
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- Set pickup notification event when repair complete (only after payment confirmed)
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- Set quote followup reminder (one-time, 2 days after sending)
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## Integration (Pending)
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Once the repair tracker is back online:
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- Link invoice numbers to repair tracker events
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- Link shipping tracking numbers to repair tracker events
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- Calendar events reference tracker IDs for easy lookup
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## Priority Matrix
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## Priority Matrix
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| Status | Action | Frequency |
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| Status | Action | Calendar Event |
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|--------|--------|-----------|
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|--------|--------|----------------|
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| Invoice sent, unpaid 3+ days | Follow up | Daily check |
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| Invoice sent, unpaid 3+ days | Follow up | Reminder triggers |
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| Repair complete, awaiting pickup | Notify client | Same day |
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| Invoice paid, repair complete | Notify for pickup | Same-day event |
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| Quote sent, no response 2+ days | Follow up once | Then wait |
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| Quote sent, no response 2+ days | Follow up once | One-time reminder |
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| Repair in progress | No action needed | Skip |
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| Repair in progress | No action needed | No event |
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| Waiting on parts | No action until parts arrive | Skip |
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| Waiting on parts | No action until parts arrive | No event |
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## Daily Workflow
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## Daily Workflow
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### Morning (10-15 min)
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### Morning (10-15 min)
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1. Check for unpaid invoices past 3 days
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1. Check calendar for today's followup events
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2. Check for completed repairs awaiting pickup
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2. Process any invoice payment reminders
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3. Check for unanswered quotes past 2 days
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3. Send pickup notifications (payment confirmed only)
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4. Ignore anything in-progress or waiting on parts
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4. Handle quote followups
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### Follow-up Templates
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### Follow-up Templates
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@ -35,7 +54,7 @@ Thanks,
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Motherboard Repair CA
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Motherboard Repair CA
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```
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```
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#### Repair Complete - Pickup
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#### Repair Complete - Pickup (send ONLY after payment confirmed)
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```
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```
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Hi [NAME],
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Hi [NAME],
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@ -59,6 +78,8 @@ Motherboard Repair CA
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```
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```
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## What NOT to Do
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## What NOT to Do
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- **Don't release devices until invoice is paid** - no exceptions
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- Don't send pickup notifications before payment is confirmed
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- Don't follow up on quotes more than once
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- Don't follow up on quotes more than once
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- Don't check on repairs still in progress
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- Don't check on repairs still in progress
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- Don't bug clients about parts delays (that's our problem, not theirs)
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- Don't bug clients about parts delays (that's our problem, not theirs)
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@ -66,9 +87,10 @@ Motherboard Repair CA
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## Escalation
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## Escalation
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Flag these for immediate attention:
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Flag these for immediate attention:
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- Invoice unpaid 7+ days
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- Invoice unpaid 7+ days (device held until paid)
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- Client requesting device before payment (explain policy)
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- Client complaint or dispute
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- Client complaint or dispute
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- Repair complete but no pickup after 14 days
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- Repair complete + paid but no pickup after 14 days
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- Any angry/urgent messages
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- Any angry/urgent messages
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## Weekly Metrics to Track
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## Weekly Metrics to Track
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@ -5,7 +5,7 @@
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## Target Subreddits
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## Target Subreddits
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Refer to the subreddit tracking list in the adjacent repository - do not duplicate here. https://git.nixc.us/Nixius/rss-feedmonitor
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Refer to the subreddit tracking list in the adjacent repository - do not duplicate here. https://git.nixc.us/Nixius/rss-feedmonitor
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## Services We Offer (Keywords)
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## Some Services We Offer (Keywords)
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Watch for posts related to:
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Watch for posts related to:
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**GPU Repairs**
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**GPU Repairs**
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@ -0,0 +1,87 @@
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# Repair Video Editing
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**Goal:** Cut and edit long repair videos into polished content with captions and AI-generated background music.
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**Frequency:** As-needed (per video batch)
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**Time Budget:** Varies by video length
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## Core Workflow
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### 1. Import & Review
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- Import raw repair footage
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- Watch through at 2x or more speed, note key timestamps
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- Identify: intro point, key repair steps, completion/test moment
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- Flag any unusable sections (bad audio, out of focus, etc.)
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### 2. Rough Cut
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- Remove dead time, searching for tools, phone interruptions
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- Cut repetitive sections (multiple screws, waiting for heat, etc.)
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- Keep essential steps intact for educational value
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- Target length: depends on platform (short-form vs long-form)
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### 3. Captions (If Needed)
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- Auto-generate captions using transcription tool
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- Review and correct technical terms (capacitor, reflow, BGA, etc.)
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- Style: clean, readable font, contrasting background
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- Position: lower third, avoid covering repair work
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### 4. AI Music (If Needed)
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- Generate background music that fits repair content vibe
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- Keep it subtle - shouldn't compete with narration/sound effects
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- Match energy to video pace (chill for detailed work, upbeat for time-lapse)
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- Ensure royalty-free/cleared for commercial use
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### 5. Export
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- Format: H.264/H.265 for compatibility, or platform-specific
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- Resolution: Match source (typically 1080p or 4K)
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- Audio: Balanced levels between voice, music, repair sounds
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## Tools
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These are only suggested and not asked for by name the AI generated this list.
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| Purpose | Tool Options |
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|---------|-------------|
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| Editing | DaVinci Resolve, Premiere, CapCut |
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| Captions | Built-in auto-caption, Whisper, CapCut |
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| AI Music | Suno, Udio, Mubert, Soundraw |
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| Export | Native to editor |
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## Platform Considerations
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### Long-form (YouTube)
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- Keep educational value, show full process
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- Chapters/timestamps for navigation
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- Detailed captions help accessibility & SEO
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### Short-form (TikTok, Reels, Shorts)
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- Under 60-90 seconds
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- Punch in tight on repair work
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- Bold captions, faster pacing
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- Hook in first 2-3 seconds
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## Quality Checklist
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- [ ] No awkward jump cuts
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- [ ] Audio levels consistent throughout
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- [ ] Captions accurate (especially technical terms)
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- [ ] Music doesn't overpower other audio
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- [ ] Key steps clearly visible
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- [ ] Satisfying before/after or test moment included
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- [ ] No accidental personal info visible (client data, phone numbers)
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## File Organization
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```
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/videos/
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/raw/ # Original footage
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/projects/ # Editor project files
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/exports/ # Final rendered videos
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/assets/ # Music, graphics, templates
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```
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## Notes
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- Keep raw footage until video is published and performing well this can just be written into the #media channel in the Discord
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- Save project files for potential re-edits if possible not super required.
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- Possibly Build a library of approved AI music tracks for consistency
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