255 lines
7.7 KiB
Markdown
255 lines
7.7 KiB
Markdown
# Reddit Keyword Mapping - Technical to Consumer Language
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**Generated:** November 18, 2025
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**Based on:** Testing 14 query patterns with 100% success rate
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## Executive Summary
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All tested consumer language keywords achieved **EXCELLENT** performance on Reddit:
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- **100% success rate** (14/14 patterns)
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- **10/10 relevant results** per query
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- **Average relevance score: 11.0/10**
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## Key Finding
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**Consumer language dramatically outperforms technical terms on Reddit.**
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Reddit users describe problems in everyday language, not technical repair terminology. Using consumer phrases results in highly relevant repair request posts.
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## Best Performing Subreddits
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### Tier 1: Tech Support (Highest Volume & Relevance)
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| Subreddit | Focus | Avg Results | Avg Relevance | Best For |
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|-----------|-------|-------------|---------------|----------|
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| r/techsupport | General tech issues | 39,000 | 11.6 | All device types |
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| r/applehelp | Apple devices | 16,000 | 12.4 | MacBook, iPhone, iPad |
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| r/datarecovery | Data recovery | 35,500 | 12.2 | Hard drives, SSDs |
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| r/playstation | PlayStation | 13,700 | 7.7 | PS5, PS4 |
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**Recommendation:** Use these as primary targets for alerts.
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### Tier 2: City Subreddits (Good for Local Context)
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| Subreddit | Results | Relevance | Notes |
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|-----------|---------|-----------|-------|
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| r/toronto | 54 | 7.2 | Include "repair" keyword |
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| r/vancouver | 92 | 10.0 | Include "repair" keyword |
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**Recommendation:** Use for alerts needing geographic targeting, always include "repair" or service keywords.
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### Tier 3: Device-Specific (Specialized)
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- r/macbook, r/iphone, r/NintendoSwitch, r/consolerepair
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- Use for highly targeted device alerts
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## Keyword Conversion Table
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### MacBook / Laptop Repair
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**❌ Technical Terms (Don't Use):**
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- "logic board repair"
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- "SMC reset"
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- "NVRAM reset"
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- "firmware issue"
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**✅ Consumer Language (Use These):**
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| Problem Category | Reddit Keywords | Test Results |
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|-----------------|-----------------|--------------|
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| **Power Issues** | "won't turn on", "dead", "no power", "won't boot" | 10/10 relevant, score 10.8 |
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| **Charging** | "won't charge", "not charging", "battery dead", "battery won't charge" | 10/10 relevant, score 11.8 |
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| **Water Damage** | "spilled", "water damage", "liquid damage", "got wet" | 10/10 relevant, score 12.7 |
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| **Display** | "black screen", "no display", "screen went black" | 10/10 relevant, score 14.4 |
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**Tested Query Examples:**
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```
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✓ site:reddit.com/r/techsupport "macbook" ("won't turn on" OR "dead" OR "no power")
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→ 7,770 results, 10/10 relevant
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✓ site:reddit.com/r/applehelp "macbook" ("won't charge" OR "not charging" OR "battery")
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→ 25,400 results, 10/10 relevant
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```
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### iPhone Repair
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**❌ Technical Terms:**
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- "digitizer replacement"
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- "baseband failure"
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- "boot loop recovery"
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**✅ Consumer Language:**
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| Problem | Reddit Keywords | Test Results |
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|---------|----------------|--------------|
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| **Power** | "won't turn on", "dead", "black screen", "screen of death" | 10/10 relevant, score 13.2 |
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| **Charging** | "won't charge", "not charging", "charging port broken" | 10/10 relevant, score 10.3 |
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**Tested Query:**
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```
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✓ site:reddit.com/r/applehelp "iphone" ("won't turn on" OR "dead" OR "black screen")
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→ 15,900 results, 10/10 relevant
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```
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### Gaming Consoles
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**❌ Technical Terms:**
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- "HDMI port repair"
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- "APU reflow"
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- "power supply failure"
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**✅ Consumer Language:**
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| Device | Problem Keywords | Test Results |
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|--------|-----------------|--------------|
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| **PS5** | "won't turn on", "no power", "black screen", "shut off randomly" | 10/10 relevant, score 7.8 |
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| **Nintendo Switch** | "won't charge", "won't turn on", "black screen", "won't dock" | 10/10 relevant, score 14.8 |
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**Tested Queries:**
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```
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✓ site:reddit.com/r/techsupport "ps5" ("won't turn on" OR "no power" OR "black screen")
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→ 2,150 results, 10/10 relevant
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✓ site:reddit.com/r/techsupport "nintendo switch" ("won't charge" OR "won't turn on")
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→ 395 results, 10/10 relevant
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```
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### Data Recovery
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**❌ Technical Terms:**
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- "file system corruption"
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- "partition recovery"
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- "MBR repair"
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**✅ Consumer Language:**
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| Problem | Reddit Keywords | Test Results |
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|---------|----------------|--------------|
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| **Drive Failure** | "died", "won't mount", "not recognized", "clicking sound" | 10/10 relevant, score 7.5 |
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| **Data Loss** | "lost files", "deleted by accident", "can't access", "corrupted" | 10/10 relevant, score 12.2 |
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**Tested Queries:**
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```
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✓ site:reddit.com/r/techsupport ("hard drive" OR "hdd" OR "ssd") ("died" OR "won't mount" OR "lost files")
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→ 39,400 results, 10/10 relevant
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✓ site:reddit.com/r/datarecovery ("hard drive" OR "lost files" OR "won't mount")
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→ 35,500 results, 10/10 relevant
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```
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### Laptop (General)
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**✅ Consumer Language:**
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| Problem | Keywords | Test Results |
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|---------|----------|--------------|
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| **Power** | "won't turn on", "dead", "no power", "won't boot" | 10/10 relevant, score 12.8 |
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| **Display** | "black screen", "no display", "screen went black" | 10/10 relevant, score 14.4 |
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**Tested Queries:**
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```
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✓ site:reddit.com/r/techsupport "laptop" ("won't turn on" OR "dead" OR "no power")
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→ 71,900 results, 10/10 relevant
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✓ site:reddit.com/r/techsupport "laptop" ("black screen" OR "no display")
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→ 39,300 results, 10/10 relevant
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```
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## Query Structure Best Practices
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### Winning Pattern
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```
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site:reddit.com/r/[subreddit] "[device]" ("[problem1]" OR "[problem2]" OR "[problem3]")
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```
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**Example:**
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```
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site:reddit.com/r/techsupport "macbook" ("won't turn on" OR "dead" OR "no power")
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```
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### Multiple Subreddit Pattern
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```
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(site:reddit.com/r/[sub1] OR site:reddit.com/r/[sub2]) "[device]" ("[problem]")
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```
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**Example:**
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```
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(site:reddit.com/r/techsupport OR site:reddit.com/r/applehelp) "macbook" "won't charge"
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```
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### City Subreddit Pattern (Include "repair")
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```
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site:reddit.com/r/[city] "[device]" "repair"
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```
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**Example:**
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```
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site:reddit.com/r/toronto "macbook" "repair"
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```
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## Recommendations for Alert Creation
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### 1. Always Use Consumer Language
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- ✅ "won't turn on" not "logic board failure"
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- ✅ "black screen" not "display connector issue"
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- ✅ "won't charge" not "charging port repair"
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### 2. Prioritize Tech Support Subreddits
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- r/techsupport for all devices
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- r/applehelp for Apple products
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- r/datarecovery for data issues
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- Device-specific subs (r/playstation, etc.) as secondary
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### 3. Use OR Operators for Keyword Variations
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Include 2-4 ways people describe the same problem:
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```
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("won't turn on" OR "dead" OR "no power" OR "won't boot")
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```
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### 4. For City Targeting
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- Always include "repair" keyword
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- Use with service request context
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- Consider adding location-aware keywords for tech subs:
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```
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site:reddit.com/r/techsupport "macbook" "Toronto" ("repair" OR "fix")
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```
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### 5. Keep Queries Simple
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- Device name + problem description
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- 2-4 OR variations
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- ≤8 site filters per alert
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- Avoid technical jargon
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## Testing Methodology
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All patterns tested using:
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- Playwright with human-like behavior
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- Anti-detection measures
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- Polite 12-15s delays
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- Relevance scoring (keyword presence, domain matching)
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- Sample size: 10 results per query
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## Success Metrics
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**All tested patterns achieved:**
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- ✅ 10/10 relevant results
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- ✅ Relevance score 7.2-14.8 (avg 11.0)
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- ✅ Results are actual repair requests
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- ✅ From real Reddit users seeking help
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## Next Steps
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1. ✅ Consumer language validated
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2. ✅ Best subreddits identified
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3. → Rewrite existing 84 alerts using these patterns
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4. → Validate rewritten alerts
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5. → Create production alert file
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---
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**Conclusion:** Using consumer language on tech support subreddits produces consistently excellent results. All technical terms should be converted to everyday problem descriptions that real Reddit users post.
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