2.6 KiB
2.6 KiB
Use internal notes
Use internal notes to add information to a report. This can be a summary of your actions or an update on your investigation. Internal notes are only visible to pod admins and moderators.
:::{dropdown} Required permissions :icon: key
- {guilabel}
Moderation– provides access to the administration and moderation menus.
:::
Add notes to a report
You can add notes to Unresolved and Resolved reports. To add an internal note:
::::{tab-set}
:::{tab-item} Desktop :sync: desktop
- Log in to your {term}
pod. - Select the wrench icon ({fa}
wrench) at the top of the sidebar to open the {guilabel}Administrationmenu. - Select {guilabel}
Moderation. The {guilabel}Reportspage opens. - Search for the report.
- {guilabel}
Writeyour note in the {guilabel}Internal notessection. This input field supports Markdown syntax. You can {guilabel}Previewhow the note will look to other users. - Select {guilabel}
Add noteto save your note.
:::
:::{tab-item} Mobile :sync: mobile
- Log in to your {term}
pod. - Select the wrench icon ({fa}
wrench) at the top of the screen to open the {guilabel}Administrationmenu. - Select {guilabel}
Moderation. The {guilabel}Reportspage opens. - Search for the report.
- {guilabel}
Writeyour note in the {guilabel}Internal notessection. This input field supports Markdown syntax. You can {guilabel}Previewhow the note will look to other users. - Select {guilabel}
Add noteto save your note.
::: ::::
Delete notes from a report
Deleting an internal note is irreversible. Make sure you are not deleting anything important.
You can delete your own notes and the notes of other moderators. You can do this for both Resolved and Unresolved reports. To delete an internal note:
::::{tab-set}
:::{tab-item} Desktop :sync: desktop
- Log in to your {term}
pod. - Select the wrench icon ({fa}
wrench) at the top of the sidebar to open the {guilabel}Administrationmenu. - Select {guilabel}
Moderation. The {guilabel}Reportspage opens. - Search for the report.
- Find the note you want to delete in the {guilabel}
Internal notessection. - Select {guilabel}
Delete
:::
:::{tab-item} Mobile :sync: mobile
- Log in to your {term}
pod. - Select the wrench icon ({fa}
wrench) at the top of the screen to open the {guilabel}Administrationmenu. - Select {guilabel}
Moderation. The {guilabel}Reportspage opens. - Search for the report.
- Find the note you want to delete in the {guilabel}
Internal notessection. - Select {guilabel}
Delete
::: ::::