91 lines
2.9 KiB
Markdown
91 lines
2.9 KiB
Markdown
# Handle user registrations
|
||
|
||
{term}`Pod` admins can enable manual sign-up validation. This setting requires moderators to approve or refuse account creations.
|
||
|
||
:::{dropdown} Required permissions
|
||
:icon: key
|
||
|
||
- {guilabel}`Moderation` – provides access to the administration and moderation menus.
|
||
|
||
:::
|
||
|
||
Requests appear in the {guilabel}`User Requests` list. Each request contains the following information:
|
||
|
||
- The user the request was {guilabel}`Submitted by`
|
||
- The {guilabel}`Creation date` of the request.
|
||
- **Optional** – any responses the user left to fields in the sign-up form.
|
||
- The {guilabel}`Status` of the request.
|
||
- Which moderator the request is {guilabel}`Assigned to`.
|
||
- The {guilabel}`Resolution date` of the request.
|
||
- Any {guilabel}`Internal notes` left by the moderators.
|
||
|
||
```{contents}
|
||
:local:
|
||
```
|
||
|
||
## Approve a sign-up request
|
||
|
||
To approve a sign-up request:
|
||
|
||
::::{tab-set}
|
||
|
||
:::{tab-item} Desktop
|
||
:sync: desktop
|
||
|
||
1. Log in to your {term}`pod`.
|
||
2. Select the wrench icon ({fa}`wrench`) at the top of the sidebar to open the {guilabel}`Administration` menu.
|
||
3. Select {guilabel}`Moderation`. The {guilabel}`Reports` page opens.
|
||
4. Select {guilabel}`User Requests` at the top of the screen. A list of pending requests appears.
|
||
5. Read through the details of the request.
|
||
6. Select {guilabel}`Approve` in the {guilabel}`Actions` section.
|
||
|
||
:::
|
||
|
||
:::{tab-item} Mobile
|
||
:sync: mobile
|
||
|
||
1. Log in to your {term}`pod`.
|
||
2. Select the wrench icon ({fa}`wrench`) at the top of the screen to open the {guilabel}`Administration` menu.
|
||
3. Select {guilabel}`Moderation`. The {guilabel}`Reports` page opens.
|
||
4. Select {guilabel}`User Requests` at the top of the screen. A list of pending requests appears.
|
||
5. Read through the details of the request.
|
||
6. Select {guilabel}`Approve` in the {guilabel}`Actions` section.
|
||
|
||
:::
|
||
::::
|
||
|
||
That's it! You've approved the user's sign-up request. The user can now log in.
|
||
|
||
## Refuse a sign-up request
|
||
|
||
To refuse a sign-up request:
|
||
|
||
::::{tab-set}
|
||
|
||
:::{tab-item} Desktop
|
||
:sync: desktop
|
||
|
||
1. Log in to your {term}`pod`.
|
||
2. Select the wrench icon ({fa}`wrench`) at the top of the sidebar to open the {guilabel}`Administration` menu.
|
||
3. Select {guilabel}`Moderation`. The {guilabel}`Reports` page opens.
|
||
4. Select {guilabel}`User Requests` at the top of the screen. A list of pending requests appears.
|
||
5. Read through the details of the request.
|
||
6. Select {guilabel}`Refuse` in the {guilabel}`Actions` section.
|
||
|
||
:::
|
||
|
||
:::{tab-item} Mobile
|
||
:sync: mobile
|
||
|
||
1. Log in to your {term}`pod`.
|
||
2. Select the wrench icon ({fa}`wrench`) at the top of the screen to open the {guilabel}`Administration` menu.
|
||
3. Select {guilabel}`Moderation`. The {guilabel}`Reports` page opens.
|
||
4. Select {guilabel}`User Requests` at the top of the screen. A list of pending requests appears.
|
||
5. Read through the details of the request.
|
||
6. Select {guilabel}`Refuse` in the {guilabel}`Actions` section.
|
||
|
||
:::
|
||
::::
|
||
|
||
That's it! You've refused the user's sign-up request. The user can't log in to your pod.
|