Initial VA task documentation for Rodelyn

README.md

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+# Rodelyn VA Task Guide
+
+Virtual Assistant task documentation for Motherboard Repair CA operations.
+
+## Quick Links
+- **Main Site:** https://motherboardrepair.ca
+- [Reddit Monitoring Tasks](./tasks/reddit-monitoring.md)
+- [Client & Invoice Follow-up](./tasks/client-followup.md)
+- [Planned Tasks](./tasks/planned.md)
+
+## Priority Order
+1. **Client Follow-ups** - Time-sensitive, direct revenue impact
+2. **Reddit Monitoring** - Marketing/keyword building
+3. **Planned Tasks** - As assigned
+
+## Communication
+- Report blockers immediately
+- Weekly summary of completed tasks
+- Flag anything that needs decision-making

tasks/client-followup.md

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+# Client & Invoice Follow-up
+
+**Goal:** Keep money flowing and clients informed without wasting time on non-ready items.
+
+## Priority Matrix
+
+| Status | Action | Frequency |
+|--------|--------|-----------|
+| Invoice sent, unpaid 3+ days | Follow up | Daily check |
+| Repair complete, awaiting pickup | Notify client | Same day |
+| Quote sent, no response 2+ days | Follow up once | Then wait |
+| Repair in progress | No action needed | Skip |
+| Waiting on parts | No action until parts arrive | Skip |
+
+## Daily Workflow
+
+### Morning (10-15 min)
+1. Check for unpaid invoices past 3 days
+2. Check for completed repairs awaiting pickup
+3. Check for unanswered quotes past 2 days
+4. Ignore anything in-progress or waiting on parts
+
+### Follow-up Templates
+
+#### Unpaid Invoice (3+ days)
+```
+Hi [NAME],
+
+Just a quick reminder that invoice #[NUMBER] for $[AMOUNT] 
+is ready for payment. Let me know if you have any questions!
+
+[PAYMENT LINK]
+
+Thanks,
+Motherboard Repair CA
+```
+
+#### Repair Complete - Pickup
+```
+Hi [NAME],
+
+Great news! Your [DEVICE] repair is complete and ready 
+for pickup. We're available [HOURS].
+
+See you soon!
+Motherboard Repair CA
+```
+
+#### Quote Follow-up (one time only)
+```
+Hi [NAME],
+
+Following up on the repair quote we sent for your [DEVICE]. 
+Happy to answer any questions if you're still considering it.
+
+No pressure either way - just let us know!
+
+Motherboard Repair CA
+```
+
+## What NOT to Do
+- Don't follow up on quotes more than once
+- Don't check on repairs still in progress
+- Don't bug clients about parts delays (that's our problem, not theirs)
+- Don't send multiple reminders per day
+
+## Escalation
+Flag these for immediate attention:
+- Invoice unpaid 7+ days
+- Client complaint or dispute
+- Repair complete but no pickup after 14 days
+- Any angry/urgent messages
+
+## Weekly Metrics to Track
+- Invoices sent vs paid
+- Average time to payment
+- Quotes converted to repairs
+- Pickup wait times

tasks/planned.md

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+# Planned Tasks
+
+Future tasks as they come down the pipeline.
+
+---
+
+## Upcoming
+*Tasks will be added here as they're defined*
+
+- [ ] TBD
+
+---
+
+## Task Template
+When adding new tasks, include:
+- **Task Name**
+- **Goal:** What are we trying to achieve?
+- **Frequency:** Daily/Weekly/As-needed
+- **Time Budget:** Expected time per session
+- **Success Metrics:** How do we know it's working?
+- **Tools Needed:** What access/software required?
+
+---
+
+## Notes
+*Space for context on upcoming projects*

tasks/reddit-monitoring.md

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+# Reddit Monitoring Tasks
+
+**Goal:** Find and engage with posts that can naturally boost keywords for https://motherboardrepair.ca
+
+## Target Subreddits
+Monitor these subreddits for relevant posts:
+
+| Subreddit | Focus |
+|-----------|-------|
+| r/techsupport | General repair questions |
+| r/pcmasterrace | Gaming PC issues |
+| r/buildapc | Build/repair questions |
+| r/laptops | Laptop repair issues |
+| r/hardware | Hardware failures |
+| r/apple | MacBook repairs |
+| r/macbook | MacBook-specific |
+| r/canadahardwareswap | Canadian market |
+| r/vancouver | Local BC market |
+| r/canada | General Canadian tech |
+
+## Keywords to Watch For
+Posts mentioning:
+- "motherboard repair"
+- "board level repair"
+- "MacBook repair Canada"
+- "laptop won't turn on"
+- "no power motherboard"
+- "liquid damage repair"
+- "component level repair"
+- "micro soldering"
+- "GPU repair"
+- "BGA rework"
+
+## Daily Routine
+
+### Morning Check (15-20 min)
+1. Search each target subreddit for keywords
+2. Sort by "New" to catch fresh posts
+3. Log any relevant posts found in the tracking sheet
+
+### Engagement Rules
+- **DO:** Provide helpful, genuine advice
+- **DO:** Mention services only when directly relevant
+- **DON'T:** Spam or self-promote aggressively
+- **DON'T:** Post links in every comment
+- Reddit is relationship-building, not direct advertising
+
+### What Makes a Good Post to Engage
+- Someone asking where to get board-level repair in Canada
+- User with a dead laptop/MacBook looking for options
+- Questions about whether repair is worth it vs replacement
+- Technical discussions where expertise adds value
+
+## Weekly Summary Template
+```
+Week of: [DATE]
+Posts Found: [#]
+Engagements Made: [#]
+Notable Threads: [links]
+Keyword Trends: [observations]
+```
+
+## Tools
+- Use Reddit's search: `site:reddit.com "motherboard repair" Canada`
+- Check during peak hours (evenings EST, weekends)
+- Track everything in a simple spreadsheet