diff --git a/service/src/main/java/org/whispersystems/textsecuregcm/sms/TwilioSmsSender.java b/service/src/main/java/org/whispersystems/textsecuregcm/sms/TwilioSmsSender.java
index a9244f99a..9a8807e59 100644
--- a/service/src/main/java/org/whispersystems/textsecuregcm/sms/TwilioSmsSender.java
+++ b/service/src/main/java/org/whispersystems/textsecuregcm/sms/TwilioSmsSender.java
@@ -55,9 +55,10 @@ public class TwilioSmsSender {
   private final Meter          voxMeter        = metricRegistry.meter(name(getClass(), "vox", "delivered"));
   private final Meter          priceMeter      = metricRegistry.meter(name(getClass(), "price"));
 
-  private static final String FAILED_REQUEST_COUNTER_NAME = name(TwilioSmsSender.class, "failedRequest");
-  private static final String STATUS_CODE_TAG_NAME = "statusCode";
-  private static final String ERROR_CODE_TAG_NAME = "errorCode";
+  static final String FAILED_REQUEST_COUNTER_NAME = name(TwilioSmsSender.class, "failedRequest");
+  static final String SERVICE_NAME_TAG = "service";
+  static final String STATUS_CODE_TAG_NAME = "statusCode";
+  static final String ERROR_CODE_TAG_NAME = "errorCode";
 
   private final String            accountId;
   private final String            accountToken;
@@ -206,7 +207,12 @@ public class TwilioSmsSender {
       return true;
     } else if (response != null && response.isFailure()) {
       logger.debug("Twilio request failed: " + response.failureResponse.status + "(code " + response.failureResponse.code + "), " + response.failureResponse.message);
-      Metrics.counter(FAILED_REQUEST_COUNTER_NAME, STATUS_CODE_TAG_NAME, String.valueOf(response.failureResponse.status), ERROR_CODE_TAG_NAME, String.valueOf(response.failureResponse.code)).increment();
+
+      Metrics.counter(FAILED_REQUEST_COUNTER_NAME,
+          SERVICE_NAME_TAG, "classic",
+          STATUS_CODE_TAG_NAME, String.valueOf(response.failureResponse.status),
+          ERROR_CODE_TAG_NAME, String.valueOf(response.failureResponse.code)).increment();
+
       return false;
     } else if (throwable != null) {
       logger.info("Twilio request failed", throwable);
diff --git a/service/src/main/java/org/whispersystems/textsecuregcm/sms/TwilioVerifySender.java b/service/src/main/java/org/whispersystems/textsecuregcm/sms/TwilioVerifySender.java
index 85244f541..1d71f94b2 100644
--- a/service/src/main/java/org/whispersystems/textsecuregcm/sms/TwilioVerifySender.java
+++ b/service/src/main/java/org/whispersystems/textsecuregcm/sms/TwilioVerifySender.java
@@ -15,6 +15,7 @@ import java.util.Optional;
 import java.util.Set;
 import java.util.concurrent.CompletableFuture;
 import javax.validation.constraints.NotEmpty;
+import io.micrometer.core.instrument.Metrics;
 import org.slf4j.Logger;
 import org.slf4j.LoggerFactory;
 import org.whispersystems.textsecuregcm.configuration.TwilioConfiguration;
@@ -137,10 +138,16 @@ class TwilioVerifySender {
   private Optional<String> extractVerifySid(TwilioVerifyResponse twilioVerifyResponse, Throwable throwable) {
 
     if (throwable != null) {
+      logger.warn("Failed to send Twilio request", throwable);
       return Optional.empty();
     }
 
     if (twilioVerifyResponse.isFailure()) {
+      Metrics.counter(TwilioSmsSender.FAILED_REQUEST_COUNTER_NAME,
+          TwilioSmsSender.SERVICE_NAME_TAG, "verify",
+          TwilioSmsSender.STATUS_CODE_TAG_NAME, String.valueOf(twilioVerifyResponse.failureResponse.status),
+          TwilioSmsSender.ERROR_CODE_TAG_NAME, String.valueOf(twilioVerifyResponse.failureResponse.code)).increment();
+
       return Optional.empty();
     }